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This module introduces the concepts and practices of Defect Management in software testing. It covers the Bug Life Cycle, helping learners understand the stages through which defects progress from identification to closure. The module explains the difference between Severity and Priority, provides an overview of Defect Reporting Tools used for tracking and managing bugs, and introduces Root Cause Analysis (RCA) techniques to identify and prevent recurring defects. The module equips learners with essential skills for effective defect handling and quality improvement.
