eChapters

Society

Human societies are intricate networks of individuals engaged in continuous social interaction within a shared geographical or social space, typically under the governance of the same political authority and cultural norms. These societies are characterized by complex patterns of social relations, cultural practices, and institutional structures, collectively shaping the fabric of human existence. Social sciences often reveal underlying stratification and dominance patterns within these societies. Collaborative in nature, societies offer collective benefits that transcend individual gains, facilitating opportunities that would otherwise remain inaccessible. Within a society, subcultures may emerge, governed by their distinct norms and values, coexisting within the broader societal framework. Structurally, societies encompass economic social, industrial, and cultural infrastructures, comprising diverse individuals yet forming a cohesive entity. The term “society” traces its origins to the Latin word “societas,” signifying friendly or civil interaction among parties. It encompasses the entirety of humanity, acknowledging the interdependence and interactions among individuals.

A responsibly behaving organization creates a positive impact on society and its operating environment. Globally, there is a rising demand and expectation of people from organizations to act in manners that result into shared value and prosperity. This calls for bringing a major change in the current approach of organizations and their human resources.

Three frameworks could be popularly referred to when we intend to discuss responsible behaviour of an organization. These approaches have been highlighted considering practical significance and ability to fundamentally change the ground rules of organizational day to day working. This includes.

Sambit Sharma, Chairman, CTN Limited (CTNL) received a letter from the Chairperson of 3^rd Pay Revision Committee (PRC) for Public Sector Undertaking (PSU) of India. The letter inter alia sought feedback on existing Performance Management System (PMS) at CTNL and suggestion for its continuity or modification, if any. In past also, CTNL's suggestions on various human resources (HR) matters had been valued by the Committee and many of those suggestions were retained in their final recommendations to the Government of India. Mr. Sharma, off late, had heard many stories, both positive as well as negative, about the PMS within CTNL and was therefore contemplating to thoroughly review the system. He marked the letter to Ratish Agarwal, Director (HR), CTNL to take necessary action.

Background

GMPK is a large professional services partnership firm comprising over 155,000 professionals with presence in more than 156 countries, providing Audit, Tax & Advisory services to some leading companies and governments around the world. In India, the company has two entities with a total of approximately 20000 employees and partners.

For the last four years, GMPK has ranked as an 'Ideal Employer' on a global index of the world's most attractive employers. The index is based on the opinions of close to 130,000 students from renowned academic institutions across many economies, including the United States, China, Germany, France, the United Kingdom and India. GMPK provides its employees with award-winning diversity initiatives and a formal mentoring program.

Context

Value Services Incis (VSI) incorporated and headquartered in New York, USA and with presence in 14 countries across the globe. With a total of 14000 employees globally, about 23% of their workforce is based in India in their offices across Mumbai, Delhi and Bangalore. Their India headquarters is in Mumbai.

The company's business is primarily in research services. They pride themselves in providing high quality and in-depth research output across all domains, industries and geographies. They serve 40% of the fortune 500 companies as their clients and by 2020, they aim to cover 70% of the list

Introduction

Mr. Ramesh Gupta was transferred from a well established business division to an emerging division of one of the largest companies of India, TN Limited (TNL) (refer Exhibit-1). Mr. Gupta had more than 30 years of work experience in TNL when he joined this new division. The division was primarily into acquisition and management of oil and gas assets in India and abroad. Recently the company had acquired a very large asset in North America. To manage this asset, a Houston, USA based subsidiary of TNL named as BM Limited (BML) was created (refer Exhibit-2). Considering scale of business and complexity involved, the company decided to post some of its brightest officers there. Through competitive and transparent process of selection, three officers viz.

"Unseasonal thundershowers," remarked Mr. Ritesh Prasad, as he peered out of the windows at the overcast sky and the storm raging outside - the landscape outside was no different than the one raging inside AXYZ ltd, a family-owned, logistics firm. Mr. Ritesh Prasad, or RP as he was popularly known, had been the CHRO at AXYZ for a decade now. He was a personal favourite of Mr. Pulkit Sahni, the founder-owner of AXYZ, and was quite popular with all levels of hierarchy, because of his genial disposition and general sense of empathy towards the firm's workforce.

Introduction

BOGL had set up its wholly owned subsidiary company Bikas Oil Inc. (BOI), Moscow, Russia. Mr. Atanu Saxena and Mr. Samish Batra were recently selected for being deputed to BOI. Being a foreign location, this posting was considered as monetarily rewarding and good for career growth of employees. Subsidiaries of other oil and gas companies were also present in Moscow as this location was considered as the oil and gas business hub of Russia.

Background

Alpha Partners is a large professional services partnership firm comprising over 180,000 professionals with presence in more than 156 countries around the world. It primarily deals in three main businesses - Statutory Audit of listed companies, Taxation Services (both corporate and individuals& Advisory services to leading private companies and governments around the world.

In India, the company has a total of approximately 20000 employees and partners divided between two broad entities - Alpha Partners India (AI) and Alpha Partners Global Services (AGS). AI is the primary client service firm in India and is engaged in professional services to clients in the Indian geography. AGS, on the other hand is a joint venture between Alpha Partners firms in U.S, U.K. and India - all three holding equal shares of AGS

Expectation from Work and Career

Millennials do not distinguish work from life; for them, both work and life blend into a single entity, and therefore, they do not seek a balance between them unlike previous generations (Meister and Willyerd, 2010). This is precisely why they seek work that has a strong focus on personal fulfilment. Their perception of work is that it is a source of opportunities to strike friendships, learn new skills, and associate with a larger purpose. They derive job satisfaction from this singular sense of purpose - they are also the most socially conscious generation since the 1960s. This social consciousness lends them a sense of validation of their purpose - they wish to see their work making the necessary social impact.

Introduction

After working for more than 10 years in set of private companies, Mr. A K Aggarwal joined a very large government organisation, ITN Ltd (ITNL) (refer to Exhibit 1). He, along with other two freshly recruited MBA graduates, was posted to a project location in the remote district of India after a brief stint at ITNL's corporate office. The top management posted them with a lot of expectation to implement one of the most critical projects of the company. In the first few weeks only, he observed a tussle between the field team and project manager Mr. Amaresh Sharma. This tussle was impeding the project progress. Being new in the organisation, Mr Aggarwal was hesitant to approach any body and was clueless about how to handle the situation. This was also a new situation for Mr. Sharma in his 20 years of ITNL career and he was facing difficulty in breaking this logjam.

What is Case Analysis?

Case analysis is basically a real life problem-based learning method. It requires the readers to become active participant in the process and apply their analytical skills including critical skills, reflections, ability to inter-relate multiple aspects of the situations and issues, apply divergent and convergent perspectives in order to identify most feasible solution under constraints and limitations.

How to go about Analysing Case?

Every case and anecdotes have certain core and peripheral issues. Identifying critical incidence is very important to clearly understand the context and problem. Therefore, the participants need to be very active and involved when reading and analysing the cases and anecdotes. The goal is to follow a structured and logically organized format for analyzing every aspect of the case.

In simple words, Organisational Behaviour is the study of Individuals and Group behaviour within an organisation and indicates how these interactions affect an organization's performance toward its goals. It also examines the impact of various factors on behaviour within an organization and help in understanding and predicting organisational life.

Organizational Behaviour is a 'Specialised Stream' drawing inputs from multiple academic domains such as psychology, sociology, political science, anthropology, science, economics, and technology to name a few.

Meaning – Points to be considered in public speaking – Effective public speaking: Group Discussion: Meaning – Procedure – Advantages – Limitations; Seminar Conferences: Definition and meaning – Steps in organizing seminar / conferences/ symposium / workshop

Definition

Public speaking is the process and act of speaking or giving a lecture to a group of people in a structured, deliberate manner intended to inform, influence, or entertain a listening audience. Public speaking is commonly understood as face-to-face speaking between individuals and an audience for the purpose of communication. It is closely allied to “presenting”, although the latter is more often associated with commercial activity. Most of the time, public speaking is to persuade the audience.

Public speaking can serve the purpose of transmitting information, telling a story, motivating people to act or some combination of those. This type of speech is deliberately structured with three general purposes: to inform, to persuade and to entertain. Knowing when public speaking is most effective and how it is done properly is a key part in understanding the importance of it.

Points to be considered in public speaking

1. Prepare to succeed

The single most important thing you can do to make your next presentation successful is to be prepared. That means make time for some serious practice. Experts suggest you spend 60% of your time to prepare your content and slides and 40% of your time to practice.

2. Say it correctly

Part of good preparation is double-checking the pronunciation of any tricky words—especially jargon. Your correct pronunciation and knowledge of industry terms lends credibility to your presentation.

Meaning-Steps for individual presentation; Group presentation-Meaning-Stages of group presentation; Impromptu presentation.

A Presentation is the process of presenting a topic to an audience. It is typically a demonstration, introduction, lecture, or speech meant to inform, persuade, inspire, motivate, or to build good will or to present a new idea or product.

Individual Presentations allow a person to completely control the thoughts, ideas, and methods of presenting without outside influence. Individual presentations allow someone to work at their own leisure and pace.

The practice of showing and explaining the content of a topic to an audience or learner is known as presentation. A presentation is a process of offering for consideration or display.

Presentations can also be categorized as expository or persuasive. They can also be impromptu, extemporaneous, written, or memorizes. But it’s more important to focus on their purpose. There are three basic purposes for giving presentations:

Definition-Purpose of abstract-Types of abstract-Abstract Styles-Steps for Writing Effective Abstracts- Some Do’s Don’ts in preparing abstracts.

Definitions

The word abstract comes from the Latin word abstractum, which means a condensed form of a longer piece of writing. Abstracts are important parts of reports and research papers and sometimes academic assignments. The abstract is often the last item that you write, but the first thing people read when they want to have a quick overview of the whole paper. We suggest you leave writing the abstract to the end, because you will have a clearer picture of all your findings and conclusions.

An abstract is a paragraph that provides an overview of a paper. Abstracts should be between 100 and 200 words long and usually contain a list of keywords at the end to help readers identify the main points of the paper. While abstract requirements differ across academic disciplines, there are two main types of abstracts: humanities abstracts and scientific abstracts.

Purpose of abstracts?

Abstracts typically serve five main goals:

Derivation & Meaning-Skills required-Method or procedure-Guidelines; Summarising-Meaning-Steps to write a summary.

Derivation

‘Precis’ is a French word which means to cut off, to be brief.

Meaning

A precise is a summary or the gist of the main ideas of written matter. Thus, precise writing means summarising. It is an exercise in concentration, comprehension and condensation. In order to make a summary of an article, a speech or a story, one has to read it carefully and grasp its meaning. Precise-writing forces one to concentrate on the material which is to be summarised. In summarising a passage, though the length of the precise is not fixed, it is generally expected that the it should be one third the length of the passage. The summary is known as precise and precise writing means summarising. A precise is not a paraphrase. At the same time, the essential points of the main passage must be presented in the precise in such a manner that reader may easily grasp the main ideas of the passage.

A better precise can be written with more and more practice. Before writing a precise, it is important that you take care of a few essential points.

Also, make sure that all the important points of the passage are conveyed in the precise. Focus on language and try and make it as clear, crisp and concise as possible. There is no fixed pattern to write a precise. But we must follow certain rules and procedure so that the precise can be more effective. Follow the right diction and you will be able to write a good precise.

Reading is a means for language acquisition, communication and sharing information and ideas. Reading skill is considered to be most rewarding skill. Reading is not merely going through a book or a magazine or a journal. Reading is the process of gaining meaning from print. It Demands different types of skills depending on readers’ needs & requirements. Though lot of books discuss quite a number of reading skills-major part of reading skills - useful to students both for academic & professional purposes.

There are different types of reading.

They are:

1. Intensive reading

It’s a detailed reading. When we read our text books/newspaper/ report of great interest, we read sentence by sentence, trying to find out meaning of difficult words by reading in detail. Intensive reading has to be done when we do close texts or reading comprehension passages in exams or in classroom sessions.

2. Extensive reading

It contains longer texts. It should not be read sentence by sentence but we skip certain portions and find out overall meaning of text. When we read novels, magazines & newspapers, etc. we can do this type of reading. Extensive reading texts are generally meant for pleasure and they need overall global understanding.

3. Selective reading

Select to read news items that interest us. For many students sports page interests them. Within this column, another selection by reading about the game in which they are interested. Similarly scientists read topics which belong to their field. In these examples prior knowledge, technically called schema, acts. Sometimes people make a survey and find out what text is about. At times people make a survey when they do scanning.

A footnote is a notation at the bottom of the page in a printed document. Footnotes are usually presented in smaller print than the dominant text, and they are used for a variety of purposes. The “foot” in “footnote” refers to the fact that the notation is located in the “footer” or “bottom” of the document. A similar concept is the endnote, a note which is provided at the end of a document, rather than at the bottom of a specific page. When a text has footnotes, they are indicated with various symbols or superscript numbers. The asterisk symbol, *, is a common symbol for footnotes, but a variety of symbols including daggers, †, may be used. In a text with a lot of footnotes, numbers are usually used to indicate footnotes, so that the reader can keep track of what is going on. Endnotes are typically indicated with numbers, to make it easier for people to look them up.

Different style manuals have different rules about using footnotes, and it is important to follow style guidelines when submitting material for publication. Because footnoting can get very complicated, most style guidelines devote at least a few pages to the footnote. Some people avoid using footnotes at all, while others relish footnotes, because footnotes provide a great degree of freedom when they are used well.

Indexing is the act of describing or classifying a document by index terms or other symbols in order to indicate what the document is about, to summarize its content or to increase its findability. The function of indexing in libraries and information retrieval systems is to indicate the whereabouts or absence of items relevant to a request. It is essentially a time-saving mechanism. Theoretically, we can always find the relevant items by an exhaustive search through the whole collection (assuming that we can recognize what is relevant when we see it). Since this is economically impossible, the size of the store to be examined is reduced by classification, using this term in its very broadest sense, i.e., as the recognition of useful similarities between documents.

Indexing performs an indispensable service to the filing function. Index, is a reference list used for locating a particular document in the filing equipment. Similarly, while filing a document, the index aids tracing out the place where the particular paper should be filed. Particularly when a large number of files are maintained for various purposes, index is very essential.

Indexes are constructed, separately, on three distinct levels: terms in a document such as a book; objects in a collection such as a library; and documents (such as books and articles) within a field of knowledge. Subject indexing is used in information retrieval especially to create bibliographic indexes to retrieve documents on a particular subject. Examples of academic indexing services are Chemical Abstracts and PubMed. The index terms were mostly assigned by experts but author keywords are also common.