VAISHALI GILL
Speaking and listening are the main communication skills. People spend more time communicating than doing anything else. Probably one spends a large part of each day talking and listening. When one is not talking or listening, he is likely communicating in other ways: reading, writing, gesturing, drawing. Or perhaps he is just taking in information by seeing, feeling, or smelling. All of these activities are forms of communication and certainly one does it throughout most of his conscious moments. Just as communication is vital to our existence in civilized society, it is essential to the functioning of the organizations our society has produced. In fact, we could go so far as to say that organizations exist through communication; without communication, there would be no organizations. As Herbert Simon expresses it, "Without communication there can be no organization ". Communication itself is a very vast subject. Communication skills constitute an important aspect of effective communication. Communication is the system by which operations are led and coordinated and the results fed back. We classify communication according to the number of persons (receivers) to whom the message is addressed. Intrapersonal Communication, Interpersonal Communication, Group Communication and Mass Communication. It involves many dimensions but here we will be limited to personal communication. Communication can also be classified on the basis of the medium employed. Verbal communication means communicating with words, written or spoken. Non-verbal communication flows through all acts of speaking or writing. It is a wordless message conveyed through gestures (sign), movements (action language), and object language (pictures/ clothes) and so on. Some barriers to effective communication are also discussed in this video.