Dr. Devesh Thakur
The video explains: 1. Advising involves listening, empathizing, being tentative, offering options, ensuring understanding, maintaining confidentiality, and avoiding "should" statements. 2. When seeking advice, it's important to accept it gracefully, even if unsolicited, and engage in a constructive conversation about it. 3. Excuses can help maintain a positive image, reduce stress, and preserve interpersonal relationships. Good excuses involve acknowledging the problem, taking responsibility, expressing displeasure at one's actions, ensuring it won't happen again, and sometimes apologizing. 4. Apologizing effectively means admitting wrongdoing, accepting responsibility, expressing regret, understanding the other person's feelings, offering solutions, and assuring it won't recur while avoiding unnecessary apologies, justifications, blame, minimization, or excuses.
Dr. Devesh Thakur is an enthusiastic and dedicated educator with a passion for cultivating confident communicators. His love for communications & public speaking has led him to earn several certificate courses in public speaking and presentations. He has written several articles, blogs, and books on communication and interpersonal skills.
With PG & Ph.D. from the prestigious Indian Veterinary Research Institute in Extension Education, he has fifteen years of experience in teaching communication courses to varied students of agricultural universities in India. His teaching philosophy revolves around creating a supportive and engaging learning environment where students can overcome their fears and develop the art of persuasive expression. Through a combination of recorded video lectures, and personalized online support, he strives to equip learners with the tools to articulate their ideas with clarity, impact, and conviction.