VAISHALI GILL
Good communication also improves relationships, both with employees and in your personal life with friends and family members. Listening carefully and offering quality feedback helps people to feel heard and understood. This, in turn, nurtures mutual respect.There are seven benefits of Effective Communication in personal and professional life. Effective communication is 50% listening, 25% speaking, 15% reading and 10% writing. So, when we listen carefully then 50% communication is done. Powerful listening goes beyond hearing words and messages; it connects us emotionally with our communication partner. Listen to what the person is not saying as well as to what he or she is saying. Focus intently and listen to the messages conveyed behind and between words. Listening with our eyes and heart is important. Noticing facial expressions and body postures is also an enhanced listening. Two main types of listening are the foundation of all listening sub types i.e., discriminative and comprehensive listening. Further we can classify the listening types on the basin of goal of listening. They are, informational listening, critical listening and empathetic listening. Active listening is the process of listening attentively while someone else speaks, paraphrasing and reflecting back what is said, and withholding judgment and advice. When you practice active listening, you make the other person feel heard and valued. In this way, active listening is the foundation for any successful conversation.